Service Delivery
Grievance Redressal Assessment and Index (GRAI) 2022
In 2022, the Grievance Redressal Assessment and Index (GRAI) was launched in India to evaluate and compare the grievance redressal mechanisms across v…
HIV Drug Shortage
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E-commerce Sector in India – Recent Trends, Challenges and Government Initiatives
The Government of India’s ambitious project the Open Network for Digital Commerce (ONDC) is expected to make the network for public use available so…
Public Services – The Need for Right-Sized Government, Challenges with Contractual Employment
Government jobs have lost their shine. Rather than downsizing or simply avoiding the cost of pensions and benefits, one should right-size government.
National Mobile Monitoring Software (NMMS) App – Challenges and the Way Forward
The Ministry of Rural Development (MoRD) launched the National Mobile Monitoring Software (NMMS) app in May 2021, a new application aimed at "improvin…
e-Vidhan System for Paperless Legislation – Significance and the challenges
The NeVA system has been developed to make all the work and data related to legislative bodies available online for the use of both citizens and the m…
Anganwadis in India – Challenges and Way Forward
The debate over the reopening of Anganwadis in India has been the centre of discussion since the effects of the pandemic seemed to subside. The Anganw…
Free & Open Source Software
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