Chakshu
The Chakshu platform, launched by the Indian government, represents a significant step in combating telecom-related financial frauds, including fraudulent calls, SMS, and social media messages. It enables citizens and various stakeholders, such as telecom companies, law enforcement agencies, banks, financial institutions, and social media firms, to report suspicious communications. The platform, part of the Department of Telecommunications, offers a swift reporting and action mechanism, triggering re-verification and, if necessary, disconnection of the reported number. It aims to coordinate intelligence across different stakeholders, maintaining a repository of cases related to telecom resource misuse and creating grievance redressal mechanisms for inadvertent disruptions or monetary losses. Launched on March 5, 2024, Chakshu has already shown promise by preventing frauds amounting to an estimated Rs 1,008 crore and significantly reducing fraudulent international calls.
