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India Wins ISSA Good Practice Award 2024

director
Santhosh Kumar 31/12/2024
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India's EPFO received the ISSA Good Practice Award for Asia-Pacific 2024 at the Regional Social Security Forum in Riyadh for its innovative initiatives like "Nidhi Aapke Nikat 2.0," multilingual call centers, and Digital Life Certificate programs. These initiatives aim to modernize operations, enhance accessibility, and provide efficient services to members and pensioners. EPFO's transition to online e-proceedings for judicial inquiries ensures transparency, while the Prayaas initiative offers timely pension orders. These awards affirm EPFO’s commitment to enhancing social security and adapting global best practices.

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