Assam’s State Commission for Right to Public Services

The Assam State Commission for Right to Public Services was launched by Chief Minister Himanta Biswa Sarma in Guwahati to ensure accountability in public service delivery. The initiative utilizes technology, such as the Seva Setu platform, which covers 725 citizen services across 64 departments. Assam's Right to Public Service Act, originally adopted in 2012 and updated in 2024, establishes timelines for service delivery, complementing the RTI Act. The Commission, led by retired IPS officer Sujoy Lal Thaosen, aims to improve transparency and governance, making Assam a model for efficient public service.